Contact-tracing: even if you don’t know the meaning of the word, it is only a matter of months before your phone’s operating software comes with the technology already installed in it. In the case of the unprecedented partnership between Google and Apple, contact-tracing involves tracking geographical location through phones starting from mid-May onwards [through a downloadable app] followed by the hopefully less invasive Bluetooth-enabled technology to be rolled out later on. Other companies working on, or already providing, contact-tracing also use these same technologies to keep track of peoples’ movements. The appeal of contact-tracing is that it allows people who have been in contact with someone who was later on diagnosed with COVID-19 to be made aware and self-quarantine or isolate.
Asian countries that were first affected by the outbreak have mainly had success through the use of contact-tracing, spurring the rest of the world to seriously consider the use of this technology. A recent Oxford study has come to the conclusion that using digital contact-tracing would indeed be useful to reduce transmission, and potentially stop the virus from spreading further than it already has. The way this technology works does still rely on individuals testing positive on entering the information in a public health app on their phone, and anybody within the designated period [14 days seems to be the default so far] that came in contact with the infected person will be notified. This also relies on a country’s capacity to provide testing on a wide-enough scale to make the use of contact-tracing useful, and not just simply an invasion of privacy allowing private companies to collect more data on us than absolutely necessary.
Alongside the applications, other practices have been put in place that call into question privacy norms in these times. These practices involve Google’s use of mass data sets using peoples’ geographical location to indicate how effective lockdowns are in over 130 countries, as well as several mobile carriers in Austria, Italy and Germany sharing data regarding movements and concentrations of people to health authorities.
Even just focusing on Apple and Google’s partnership, around 3 billion people worldwide use iOS or Android operating software – that is over 33% of the world population.
So, let’s talk about the legal framework surrounding this upcoming mass surveillance network and what safeguards exist regarding sharing our personal data [which includes identifiable personal geographical location], what companies and application creators are required to do by law, and what an ideal contact-tracing technology would involve in order to keep our data private and respect our right to protect our personal data.
You heard us right: in case you didn’t already know, you have a right to protect your personal data in the European Union, based on the EU Charter of Fundamental Rights (Article 8 specifically). This article is itself based off of the broader right to privacy granted by the European Convention on Human Rights. The right of protection of personal data involves the processing of that data in a fair way, for a specific purpose, with your consent [in most cases]. If you’ve already heard of the General Data Protection Regulation (GDPR), you’re already one step ahead, as that is the main legal instrument that is of interest to us when it comes to understanding our right to personal data protection from companies such as Apple, Google, data providers or any application creators.
The GDPR is the law that tells companies what data they are allowed to collect, how much of our data they are allowed to actually ask for, how long they can keep it, what the companies have to tell us when gathering the data [and they have to state a specific purpose, it cannot be for a generic or general reason], and plenty of other limitations and safeguards for us.
Keeping with the Google and Apple example, depending on the functioning and type of technology they use in the first and second phase of contact-tracing, the data may be considered personal or not. Personal data, according to the GDPR, is anything that allows you to be identified [such as your location], or identifiable. As an example of identifiable data, in South Korea the government sent out text messages indicating the public locations of where anybody who had tested positive for the virus had been over the past few days – even without a name, if you know someone well enough or if they told you about their day yesterday and what they had been doing in the past week, you could potentially guess who the person in the text messages referred to. This is data that allows you to be identified.
Companies collecting and processing personal data also have the responsibility of collecting and processing with your consent, meaning you have to explicitly agree to it. The definition of consent for the GDPR is that it must be freely given, specific, informed and unambiguous. This is quite a problematic area already from our point of view, as often times we simply click on the “agree” button on that little annoying bar at the bottom to simply have it disappear. Quite frankly, how many of us can honestly say you know what cookies do? Or even that you know that this agree button allows the website to track your web activity through cookies? Yeah, us neither - hence the problem of consent, even in a very widespread situation such as accepting cookies on a web browser.
Another concept that comes up in the GDPR and that leads us unto our final topic is data protection by design. As the name indicates, this pushes companies dealing with personal data to think of data protection and privacy from the very beginning of the design process, especially in the case of creating applications that track our movements or operating software that contain such an invasive feature to start with. Privacy by design is a framework and an approach first developed by a Canadian woman named Ann Cavoukian back in 1990s and it is based on the 7 principles seen below. Out of these 7 principles, the GDPR has explicitly called for data protection by design, and data protection by default.
Overall, we can only hope that Apple’s involvement in the process with Google in this particular venture certifies a higher degree of privacy, and that the privacy by design framework will serve as the groundwork for the upcoming contact-tracing technologies that we are assured to continue see grow as we deal with this pandemic.